The Arts & Business Council's E-Commerce Guide was made possible by the generous support of The Albert Pick, Jr. Fund.

Online surveys are cost-effective, flexible and efficient tools that can help you learn about your audiences’ preferences and needs.

Keep Online Surveys Short
Excellent tips for writing surveys that ensure high response and accuracy rates.

Online Surveys: A Lightening-Fast Connection with Your Community
From Zoomerang.com, an overview of online survey features and ideas for how your organization can use online surveys to gather feedback from constituents. Also, read case studies about how Zoomerang’s nonprofit clients are using online surveys to improve communication with their constituents. Click here for case studies. 

Online Survey Revelations Depend on Tool Strength
Puget Sound Business Journal (12/22/03)
This article provides guidelines to help you determine which online survey tool is right for your needs.

Online Survey Tools (PDF)
A spreadsheet listing online survey tools, their features and costs.

Seven Steps to a Successful Web Survey (PDF)
From Perseus.com, a handy step-by-step guide to creating an online survey. Free registration required.